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San Jose stop work order: what it means and what to do next

A stop work order is the City telling you to stop construction now. In San José it comes from the California Building Code, which the City adopts as its own building code.2 This guide covers what the order means, what it can cost, and the steps that get a project moving again, with the City's own rules linked for every point.

KEY TAKEAWAYS
  • When a stop work order is issued, the cited work must stop immediately.1
  • Continuing the work after you have been served can bring fines.1
  • Work started without a required permit triggers a City investigation before any permit can be issued, plus an extra fee.3, 4
  • The usual way forward is a permit for the work, followed by inspections. Ask the inspector what the City needs first.5, 8

What a stop work order is

San José adopts the California Building Code by reference and does not exclude its stop work order section, so that section applies here as written.2 Under it, when the building official finds work being done against the code, or in a dangerous or unsafe way, the building official can issue a stop work order.1

  • It is in writing. The order goes to the property owner, the owner's authorized agent, or the person doing the work.1
  • It takes effect immediately. Once it is issued, the cited work must stop.1
  • It must say why, and how work can resume. The order states the reason for it and the conditions under which the cited work is allowed to resume.1
  • In an emergency, there may be no written notice first. The code lets the building official stop work before giving written notice when an emergency exists.1

Why the City issues one

The code gives two reasons: work that does not follow the code, and work done in a dangerous or unsafe way.1 In practice, the most common trigger for homeowners is construction that needed a permit and did not have one. San José requires a permit for additions, wall alterations and structural changes, and for most electrical, plumbing and mechanical work. See when a San José remodel needs a permit.

What it can cost

Three separate money issues can come up. They are different tools, and one does not replace another.

  • Fines for continuing work. Anyone who keeps working after being served with a stop work order is subject to fines set by the local jurisdiction.1
  • The investigation fee for work without a permit. When permitted work was started without a permit, the City makes a special investigation before any permit can be issued.3 The fee is collected in addition to the permit fee, whether or not a permit is ever issued.3 The City's current fee schedule sets it at an amount equal to the permit issuance, plan review and permit fees, and a survey fee can be added for inspections done before the permit is issued.4
  • A citation. San José's legalization bulletin says the City can issue a $1,000 citation for unpermitted work, and that owners who voluntarily seek compliance may avoid a citation.5

Paying the investigation fee does not excuse anyone from the rest of the code or from other penalties.3

Stop work order, permit suspension, notice or citation?

  • Stop work order: stops the cited work now.1
  • Permit suspension or revocation: the building official can suspend or revoke a permit in writing if it was issued in error, on incorrect information, or in violation of the code.6
  • Code enforcement notice: describes a condition and sets deadlines. See what to do after a San José code enforcement notice.
  • Citation: a penalty with its own appeal deadlines. See San José fines and appeals.

What to do, step by step

  1. Stop the cited work. Do not keep working on anything the order covers. If you are unsure what it covers, ask before doing anything more.
  2. Keep the order. Photograph it, save any paperwork, and note the inspector's name, the address and the date.
  3. Talk to the City. To meet with a code inspector about a case, email CodeEnforcementInformation@sanjoseca.gov or call 408-535-7770. The phone line is open Monday to Friday, 8 am to noon and 1 pm to 5 pm.7, 8 Ask exactly what the City needs before work can resume.
  4. Check the permit history. Search the address at SJPermits.org.9 A permit may already exist for part of the work.
  5. Get the right permit. San José's bulletin says construction done without permits must meet current zoning, building and energy codes. If electrical or plumbing work is now covered by drywall, as in a bathroom or kitchen, it says to schedule a code enforcement inspection by calling 408-535-7770.5
  6. Correct the work and pass inspections. Drawings, corrections and inspections depend on what was built and what the City finds.
  7. Resume only when the City says so. Get the go-ahead from the inspector, in writing if you can.

If your contractor caused it

Check the contractor's license on the CSLB website before deciding what to do next.11 Whoever did the work, the stop work order is served on the owner, the owner's agent or the person doing the work, so the owner should expect to be part of the fix.1

Can you appeal?

Appeals of building determinations go through Part 7 of Chapter 24.02 of the San José Municipal Code.10 Code enforcement citations have a separate hearing process; see our fines and appeals guide. For a dispute, talk to the City or an attorney.

How we help

We are a licensed general contractor, CSLB #1050108. We start with the order and the permit history, then prepare the drawings and permit application the City asks for, correct the work, and schedule the inspections. The City decides what is required and when work can resume. See our code violation and permit resolution service, or read how to legalize an unpermitted addition.

GOT A STOP WORK ORDER? Call or text (408) 667-4946 with the date on the order and what was being built.

Common questions

Can I keep working on other parts of the house?
The code says the cited work must stop.1 What counts as cited work is on the order. Ask the inspector before touching anything else on the project.
Does a stop work order mean my house is unsafe to live in?
Not by itself. A stop work order stops construction. An order restricting use or occupancy is a different notice; see red tags in San José.
How long does it take to get work going again?
It depends on what the City needs: a permit, drawings, corrections and inspections. The inspector can tell you what comes first.

Sources

This page explains the construction side of San José's rules. It is not legal advice. The City and its inspectors decide what applies to your property.

Stop work order on your project?

Call or text (408) 667-4946. We handle the permits, corrections and inspections. CSLB #1050108.
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