Privacy policy

Last updated September 2026.

Who we are

Silicon Valley Building Service and Repair, 2565 Kolnes Court, San Jose, CA 95121. Call or text (408) 667-4946 or email info@siliconvalleybuilding.com. CSLB License #1050108.

What we collect

• Information you give us through the contact and estimate forms: your name, contact information, project details, optional project photos or photo links on the contact page, and any other fields shown on the form. Required fields vary by form. Please do not upload notices, IDs, or other documents. On the code enforcement pages, please summarize the construction issue and deadline rather than pasting a full notice or case identifiers.
• Booking information if you schedule a consultation through our online calendar, which is handled by Calendly.
• Website analytics, collected through Google Analytics: pages viewed, approximate location, device and browser type, and how you arrived at the site. We use reports to understand what is useful and improve the site.

How we use it

• To reply to your message, answer questions, and prepare and send your free estimate.
• To schedule and confirm consultations and, if you become a client, to carry out your project.
• To understand which pages and services people find useful and improve the site.

We do not use your information for unrelated marketing, and we do not make automated decisions about you.

We do not sell your information

We have not sold and do not sell personal information, and we do not share it for cross-context behavioral advertising. We share information only with the service providers below, and only so the site and our contact tools can function.

Service providers we use

• Netlify hosts the website, processes form submissions and optional photo uploads, and emails new-submission notifications to info@siliconvalleybuilding.com. Uploaded photos can be opened through links in the submission and notification.
• Resend sends a confirmation to the address provided on a form when that service is configured.
• Twilio sends us a text notification containing form details when that service is configured.
• Google Analytics provides the anonymous website-usage statistics described above and sets cookies to do so.
• Calendly powers the online consultation scheduler if you choose to book a time.

Each provider handles data under its own privacy terms. We do not control, and are not responsible for, the privacy practices of websites we link to.

Cookies

The site uses cookies only for Google Analytics. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google's opt-out browser add-on. The site works fine with cookies turned off.

How long we keep it

We keep estimate and project inquiries for as long as needed to serve you and to meet our record-keeping and legal obligations, then delete them. Analytics data is retained on Google's standard schedule. You can ask us to delete your information at any time.

Your California privacy rights

If you live in California, you have the right to know what personal information we hold about you, to request a copy, to ask us to delete it, and to not be discriminated against for exercising these rights. Because we do not sell or share personal information, there is no sale to opt out of. To make a request, email info@siliconvalleybuilding.com or call (408) 667-4946, and we will verify and respond within the timeframes the law requires.

Security

We use reasonable measures to protect your information, including secure (HTTPS) delivery of the website. No method of transmission or storage is perfectly secure, but we limit access to the people who actually need it to serve you.

Children

The site is meant for homeowners and is not directed at children under 13, and we do not knowingly collect their information.

Changes to this policy

If we change how we handle information, we will update this page and change the date above.