We stand behind our work. In writing. On every job.
Our written terms warrant our labor for one year from the date the work is complete. Manufacturer warranties apply to eligible products. Here is what the contract covers and how to raise a concern.
Our workmanship warranty
Our contract warrants our labor for one year from the date the work is complete. During that year we repair, at no charge, defects in our own labor that you report in writing.
This applies to contracts signed on or after October 6, 2026. Earlier contracts follow the terms you signed.
If you think our work falls short, tell us what happened so we can review it against the contracted scope and warranty terms.
The warranty is in the written terms you receive with your contract. You can review the coverage and exclusions before you sign and ask us to explain anything unclear.
How to report a concern
- Call (408) 667-4946 or text us, or send us a message.
- Tell us the project address, the work in question, and when you first noticed the problem. Photos can help us review it.
- We will discuss the concern with you and determine the next step based on the condition and your contract.
If there is active water or an immediate safety issue, protect people and property and contact the appropriate emergency service or water mitigation provider first.
Manufacturer warranties
Manufacturer warranties apply to materials, fixtures, appliances, equipment, and other products under the manufacturer's own terms. A product defect is different from a problem with our labor. Contact us if you are unsure which kind of concern you have.
Licensed, bonded & insured
- Licensed: Class B General Building Contractor, CSLB #1050108.
- Bonded: contractor's bond through Merchants Bonding Company (Mutual) (bond #101770765).
- Insured: commercial general liability and workers' compensation coverage. Request our current certificate of insurance and use the insurer or broker contact details shown there to verify coverage.
What the warranty doesn't cover
We'd rather you read this before you sign than discover it after. Our workmanship warranty does not cover:
- Customer-supplied materials, and work performed by others.
- Normal wear and tear, or damage from misuse, neglect, or lack of maintenance.
- Existing or concealed conditions, and manufacturer defects.
- Movement, settling, cracking, or expansion of existing structures.
- Water intrusion caused by existing conditions or work outside our scope.
- Paint touch-up color mismatch (an exact match to existing paint can't be guaranteed).
- Damage caused by occupants, tenants, pets, or third parties.
Warranty work covers the labor we performed within the contracted scope; it doesn't include repairs outside that scope.